ShippingWe ship by Canada Post Expedited, or sometimes by ground service. All items are shipped out of Red Deer. Smaller packages are shipped without tracking.
Our In Stock Items on our website ship same or next business day you will contacted immediately if an item you ordered is out of stock.
Where do you ship to? We only ship within Canada
RETURNS
Sorry only in store returns on items unless proven to be a manufacture defective product. Witches Ink/The Soul Center or its affiliates will not be responsible for shipping on returns. All items approved for return will be given a RA#, any refund that is approved will be sent after item is received by WI or its affiliates.
No returns on consignment items, essential oils, incense, soap or body products
Back Order/Out Stock ItemsWe do not like to have any back ordered or out stock items we will always try to keep our stock full but there are times that it does happen. If the item does not state back order or out stock when you order it we will contact you immediately to let you know. If after you pay for your item and you do not want to wait for the back ordered item we will refund your money or you can select a subsititution that is the same value.
Our In Stock Items on our website ship same or next business day you will contacted immediately if an item you ordered is out of stock.
Where do you ship to? We only ship within Canada
RETURNS
Sorry only in store returns on items unless proven to be a manufacture defective product. Witches Ink/The Soul Center or its affiliates will not be responsible for shipping on returns. All items approved for return will be given a RA#, any refund that is approved will be sent after item is received by WI or its affiliates.
No returns on consignment items, essential oils, incense, soap or body products
Back Order/Out Stock ItemsWe do not like to have any back ordered or out stock items we will always try to keep our stock full but there are times that it does happen. If the item does not state back order or out stock when you order it we will contact you immediately to let you know. If after you pay for your item and you do not want to wait for the back ordered item we will refund your money or you can select a subsititution that is the same value.